1 - INTERPRETATION
1.1 In these Conditions: 'The 'Contractor' means Modular Exhibition Stands Limited which agrees to perform the Contract Work subject to pre-payment and all other required items received by stated due dates. 'Contract Work' means any or all the work which the 'Contractor' agrees to perform and/or the services which the 'Contractor' agrees to provide including the provision of Goods on hire or by sale in accordance with the relevant quotation. 'Goods' means all goods of whatsoever description including but not limited to materials, plant, equipment, machinery, and fittings. ''Customer'' means the person, firm or corporate body who agrees to purchase Contract Work. 'Contract' means any contract between the 'Contractor' and the Customer for the carrying out of Contract Work. 'Quotation' means a quotation by the 'Contractor' for the Contract Work.
1.2 Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted, or extended at the relevant time.
1.3 The headings in these Conditions are for convenience only and shall not affect the interpretation of a Contract.
1.4 A reference to one gender includes a reference to the other gender.
2 - ORDERS AND SPECIFICATIONS
2.1 The Contract shall be on these conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Customer purports to apply under any purchase order, confirmation of order, specification, or other document).
2.2 No variation of, or addition to, these Conditions shall be effective unless in writing and signed by the Contractor and the Customer.
2.3 The 'Customer' acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the 'Contractor' which is not set out in the Contract. Nothing in this condition shall exclude or limit the Contractor's liability for fraudulent misrepresentation.
2.4 Any typographical or clerical error or omission in any Quotation, price list, acceptance, invoice or other such document or graphic proof issued by the 'Contractor' shall be subject to correction without any liability on the part of the Contractor.
2.5 All specifications, descriptions, drawings, designs, measures, or other information provided by the Contractor in relation to Contract Work and/or Goods are approximate and, in relation thereto, the Contractor reserves the right to incorporate modifications or amendments in Contract Work subject to the consent of the Customer, such consent not to be unreasonably withheld.
2.6 A Contract shall be created by the 'Contractor' accepting a Quotation or otherwise placing an order with the 'Contractor', irrespective of how such Quotation, acceptance or order is expressed.
2.7 The 'Customer' shall be responsible to the 'Contractor' for ensuring the accuracy of the terms of any order or other material (including any applicable specification) submitted by it or on its behalf and for giving the 'Contractor' any necessary information relating to Contract Work within a sufficient time to enable the 'Contractor' to perform the Contract in respect thereof in accordance with its terms.
2.8 The 'Customer' shall be responsible for obtaining all necessary licences and other permissions whatsoever for the performance of Contract Work.
2.9 The 'Customer' shall be responsible for ensuring that every building, path, private road, open space, or other property to be used in the performance of Contract Work is safe and suitable for the intended use and, without limitation of the foregoing, is adequately served with all required public utilities.
2.10 The 'Customer' may not cancel a Contract unless the 'Contractor' agrees in writing and then on the terms that the 'Customer' shall indemnify the 'Contractor' in full against all loss (including loss of profit, costs (including the cost of all labour and materials used), claims, actions, damages, charges, and expenses) incurred by the 'Contractor' because of cancellation.
2.11 The 'Contractor' shall have and retain the property, copyright, design right and all other intellectual or industrial property rights in all know how, trade secrets, , trademarks, service marks, drawings, designs, plans, models, specifications and/or estimates prepared by the 'Contractor'. If the 'Customer' uses or allows any third party to use any design or other intellectual property rights of the 'Contractor' provided as part of the Contract Work other than as contemplated under the Contract, the 'Customer' will, without prejudice to any other remedy available to the 'Contractor', pay the 'Contractor' under the Contract plus VAT.
2.12 Where the 'Customer' is to supply goods ('Customer''s Property') to the 'Contractor' in connection with the Contract Work the 'Contractor' will not be liable to the 'Customer' for loss of or any damage to 'Customer's Property unless caused by the negligent act or omission of the 'Contractor'.
2.13 If any part of Contract Work is to be performed elsewhere than on the Contractor's premises, the Customer shall be responsible to the 'Contractor' for ensuring the place of performance of such Contract Work and shall indemnify the 'Contractor' against liability for any damage to the place of performance of such Contract Work, however caused.
2.14 Should you (or the exhibitor) wish to use any Modular Exhibition Stands Ltd stand designs to brief your (or the exhibitor's) own 'in country' stand contractor, a minimum £1,500 plus VAT 'Design Release Fee' will be chargeable. Our Design Release Fee excludes the additional costs that will be quoted pre-engagement, should you (or the exhibitor) wish Modular Exhibition Stands Ltd to project manage the stand on the install days on your (or the exhibitor's) behalf – POA, venue dependent.
3 - PRICES
3.1 The 'Contractor' will quote for Contract Work only after the 'Contractor' has received a verbal or written specification from, or on behalf of, the 'Customer'.
3.2 The Quotation shall be open for acceptance within the period stated on each quote, if none is stated, within one calendar month of its issue date. 3.3 The 'Contractor' reserves the right by giving notice to the 'Customer' at any time before completion of Contract Work to increase the price of the applicable Contract in the following circumstances:
3.3.1 Where additional work is performed at the Customer's request; and/or 3.3.2 to reflect any increase in the cost to the 'Contractor' which is due to any factor beyond the Contractor's' control (such as, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, increase in the cost of labour, materials, or other costs of performance) or any failure of the 'Customer' to give the 'Contractor' adequate information or instructions; and/or
3.3.3 without prejudice to the generality of condition 3.3.2 above, to reflect any increase in the general index of retail prices compiled by the United Kingdom Department of Employment and published in the United Kingdom in the monthly digest of statistics by the Central Statistical Office or any index substantially replacing it.
3.4 Prices are exclusive of VAT and, where applicable, any additional delivery charges or substitute taxes, levies, imposts, duties, fees or charges all of which shall be paid by the 'Customer'.
3.5 Should you (or the exhibitor) wish to use any Modular Exhibition Stands Ltd stand designs to brief your own 'in country' stand contractor, a minimum £1,500 plus VAT 'Design Release Fee' will be chargeable. Our 'Design Release Fee' excludes the additional costs that will be quoted pre-engagement, should you (or the exhibitor) wish Modular Exhibition Stands Ltd to project manage the stand on the install days on your (or the exhibitor's) behalf – POA, venue dependent.
4 - TERMS OF PAYMENT
4.1 The 'Customer' shall pay 75% or in some cases 85% or 100% of the total price of each Contract by/or before the due date stated on the approved quotation and shall pay the full balance including 100% of any extra sums due no later than fourteen days after the 'Contractor's' last installation date / despatch date,. Work as notified by the 'Contractor' or, where Contract Work relates to an exhibition, on the opening of the exhibition if earlier. Time for payment shall be of the essence. Receipts for payment will be issued only on request.
4.2 Clear project deadlines are stated either within our quotations or support emails and are correct at time of issue. Should deadlines be missed, some quoted 'seasonal items' such as air fares, accommodation, ferry crossings etc may rise due a client missing a deadline. Should this occur, we will notify you in the first instance of any cost increases because of missed deadlines and any notified extra charges will be added to your balance invoice. Please be aware, if project 'pre-payment' receipt dates are missed, your project will be placed on 'hold' and no further work will be actioned until your full pre-payment has been received - your actions may risk your project's completion date. All exhibition balance payments are due no later than 14 days after our last handover date as stated to you on our quotations or in support emails and as our Terms and Conditions on our website before commencing. By instructing Modular Exhibition Stands Limited to 'proceed', you agree to our pre-payment and balance payment terms. Should a 'balance payment' not be received on time, we will do our best to communicate with you to gain an understanding of the reasons and extend to you a degree of 'goodwill time' as long as we have received communication from you that there is a timings issue. Should our follow up payment requests be ignored or if non-payment issues persist / can't be resolved, we reserve the right to consider actioning a 'final payment notice' before potentially adding 'Daily Interest and Compensation' surcharges as directed by the Small Business Commissioner - in extreme cases we will seek Legal Advice and consider Court Action as a last resort.
4.3 Where The 'Customer' has engaged in design or artwork services only with the 'Contractor', no upfront fee is due but full invoice payment will be due no later than fourteen days after the project's invoice issue date. However, all new Customers agree to pay 65% of the quoted projects total up front as a deposit as there is no trading history between the Customer and The Contractor. All designs are copyrighted to The Contractor and are wholly owned by the Contractor until such time as all monies owed for that project have been received as clear funds. At this point only, the Customer shall be deemed to owner of such designs / artwork unless written retention of ownership has been issued by the Contractor.
4.4.1 If the 'Customer' fails to make any payment on the due date then, without prejudice to any other right or remedy available to the 'Contractor', the 'Contractor' shall be entitled, at its option at any time thereafter to:
4.4.2 terminate the relevant Contract and suspend further performance of Contract Work; and
4.4.3 require the immediate return of any Goods hired to the 'Customer'; and 4.4.4 require full payment, without deduction, of the total amount due and/or which would have become due under the relevant Contract but for termination.
4.5 Property in Goods supplied by way of sale under a Contract shall not pass until payment by the 'Customer' of all sums due under the Contract under which the Goods were delivered; until property in such Goods passes the 'Customer' shall hold them as bailee for the 'Contractor', shall store them separately from all other property of the 'Customer' or any third party, marked so as to be clearly identifiable as belonging to the 'Contractor', shall keep them insured against all usual risks in their full invoice value and, if any of the events referred to in condition 9 occurs, the 'Customer' shall place such Goods at the disposal of the 'Contractor' and the 'Contractor' shall be entitled to enter upon any premises of the 'Customer', or any other premises where such Goods are kept, for the purpose of removing them.
5 - THIRD PARTY FREIGHTING SERVICES
5.1 To give 'Customers' the most competitive freighting rates, all freighting charges are to be paid for directly by the client / exhibitor, although we may liaise with the agent regarding collection and delivery dates, the 'contract' of service will be between the Freighting company and the client / exhibitor. The client / exhibitor will be invoiced directly by the Freighting Company, and it is the client's / exhibitor's responsibility to pay for these services in accordance with the Freighting company's due dates and T&Cs to ensure Modular Exhibition Stand Limited's stand hardware / crate arrives on time.
5.2 The client / exhibitor must also pay for a Goods in Transit Insurance Premium for the replacement cost of all Modular Exhibition Stand Limited's items within the freighted crates.
5.3 Please note, all freighting quotes / estimates are obtained based on estimated crate sizes / estimated volumes and estimated weights. Final dims / weights cannot be confirmed beforehand. Actual freighting invoice values will only be confirmed once crate dimensions, volumes and weights have been gained by the respective freighting recipient agent - therefore be aware this may affect the final cost of freighting downwards or upwards. Any cost increases / decreases will be notified directly to the client / exhibitor who shall be responsible for the payment of the final invoice value.
6 - WARRANTIES
6.1 Provided that notice is given as soon as reasonably possible, and in any event within fourteen days of the defect being discovered and Provided Always that in the case of Goods such notice must be given within the period of hire, where supplied on hire, or within 12 months of the date of delivery, where supplied by way of sale, if the 'Customer' gives notice of a defect in Contract Work, and the defect was not caused in whole or in part by any matter, action or occurrence outside the Contractor's control the 'Contractor' shall, in its sole discretion, either remedy the defect or refund to the 'Customer' a reasonable proportion of the price of the Contract.
6.2 Third party goods sold to clients / exhibitors shall carry the manufacturer's warranty supplied with the good. Client's / exhibitors will need to liaise with the manufacturer to action a Warranty issue with third party supplied goods.
7 - LIABILITY
7.1 The terms of Condition 5 are, to the extent legally permissible, in lieu of all conditions, warranties, and statements of whatever nature in respect of Contract Work whether express or implied by statute, trade, custom or otherwise and any such condition, warranty or statement is hereby excluded. 7.2 The 'Contractor' shall not be liable for any defect in Contract Work arising directly or indirectly from compliance with any drawing, design, specification, or order of the 'Customer'.
7.3 Without prejudice to the terms of Conditions 6.1, 6.2 and 6.4, the 'Contractor' will accept liability for any loss or damage sustained by the 'Customer' as a direct result of any breach of a Contract or of any liability of the 'Contractor' (including negligence) in respect of the performance of a Contract provided that such liability shall be limited to payment of damages not exceeding the invoice value of the Contract in questions. 7.4 Subject to the terms of Condition 6.6, the 'Contractor' shall not be liable for the following loss or damage howsoever caused (even if foreseeable or in the Contractor's contemplation).
7.4.1 Loss of profits, business or revenue whether sustained by the 'Customer' or any other person: and/or 7.4.2 special, indirect, or consequential loss or damage, whether sustained by the 'Customer' or any other person; and/or 7.4.3 any loss arising from any claim made against the 'Customer' by any other person.
7.5 The 'Customer' shall indemnify the 'Contractor' against all claims, actions, costs, expenses (including court costs and legal fees) or other liabilities whatsoever in respect of:
7.5.1 Any liability arising under the Consumer Protection Act 1987, unless caused by the negligent act or omission of the 'Contractor' in the manufacture and/or supply of Goods; and/or
7.5.2 any claim for breach of industrial and/or intellectual property rights arising out of compliance with any drawings, designs, specifications, or order of the 'Customer'; and/or
7.5.3 any breach of Contract or negligent or wilful act or omission of the 'Customer' in relation to a Contract. 7.6 Nothing in these conditions excludes or limits the liability of the Company: 7.6 For death or personal injury caused by the Company's negligence.
7.6.1 under section 2(3) of the Consumer Protection Act 1987.
7.6.2 for any matter which it would be illegal for the Company to exclude or attempt to exclude its liability; or
7.6.3 for fraud or fraudulent misrepresentation. NOTHING IN THESE CONDITIONS SHALL AFFECT THE STATUTORY RIGHTS OF A CONSUMER
8 - HIRED ITEMS NEED TO BE INSURED
8.1 Unless specifically provided by way of sale, all Goods used or supplied by the 'Contractor' in connection with Contract Work shall be deemed to be temporarily on hire to the 'Customer'. The 'Customer' shall indemnify the 'Contractor' against the loss of and/or damage to hired Goods unless caused by the negligent act or omission of the 'Contractor'. The 'Customer' shall keep all hired Goods / Items in his possession and/or under his control and shall not remove them from the place where they are installed by the 'Contractor' without the latter's prior written consent. Upon expiry of the period of deemed hire, or upon the earlier termination of the relevant Contract, the 'Customer' shall no longer be in possession of hired Goods and the 'Contractor' may at any time without notice retake possession of such hired Goods and the 'Contractor' shall be entitled to enter the premises of the 'Customer' and/or any other place of performance of Contract Work, for such purposes.
9 - FORCE MAJEURE
9.1 The 'Contractor' shall be entitled, without liability on its part and without prejudice to its other rights, to terminate a Contract or any unfulfilled part thereof or, at its option, to suspend or give partial performance under it, if performance by the 'Contractor' or by its suppliers is prevented, hindered, or delayed whether directly or indirectly by reason of any cause whatever beyond the Contractor's or its suppliers' reasonable control, whether such cause existed on the date when the Contract was made or not.
10 - INSOLVENCY
10.1 If the 'Customer', being an individual, or being a firm, if any partner in the 'Customer' is the subject of a petition for a bankruptcy order or of an application for an interim order under Part Vlll of the Insolvency Act 1986, or if the 'Customer', being a company, compounds with its creditors or has a receiver or manager appointed in respect of all or of any part of its assets or is the subject of an application for an administration order or of any proposal for a voluntary arrangement under Part 1 of the Insolvency Act 1986, or enters into liquidation whether compulsorily or voluntarily otherwise than for the purpose of amalgamation or reconstruction, or if the 'Contractor' reasonably believes that any of the above events is about to occur, then the 'Contractor' shall be entitled immediately, and at any time thereafter, to terminate forthwith any Contract or any unfulfilled part thereof.
11 - GENERAL
11.1 Any deadline dates the ''Contractor'' suggest are shown to give the ''Contractor'' enough time to properly plan, prebuild, test and check your proposed stand layout - these dates do not mean that hire stocks or labour have been secured for your project. The ''Contractor's' install crews and hire stocks are continually being booked out to projects, therefore, to avoid disappointment the ''Contractor'' strongly recommend making your pre-payment just as soon as possible. All hire stocks and labour services are offered on a first come first served basis and can only be secured when the ''Contractor'' has received the agreed pre-payment - stocks and install labour will then be held against your project for the stated install, show open and dismantle dates specified on our final quote.
11.2 No waiver by the 'Contractor' of any breach of Contract by the 'Customer' shall be construed as a waiver of any subsequent breach of the same or any other provision.
11.3 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.
11.4 Any dispute arising under or in connection with these Conditions or the work done by the 'Contractor' shall be referred to arbitration by a single arbitrator appointed by agreement or (in default) nominated on the application of either party.
11.5 The 'Customer' shall not be entitled to assign the Contract or any part of it without the prior written consent of the 'Contractor'.
11.6 Failure or delay by the 'Contractor' in enforcing or partially enforcing its rights under the Contract will not be construed as a waiver of any of its rights under the Contract.
11.7 The parties to this Contract do not intend that any term of this Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it. This Contract shall be governed by the Laws of England.
11.8 Should you (or the exhibitor) wish to use any Modular Exhibition Stands Ltd stand designs to brief your (or the exhibitor's) own 'in country' stand contractor, a minimum £1,500 plus VAT 'Design Release Fee' will be chargeable. Our Design Release Fee excludes the additional costs that will be quoted pre-engagement, should you (or the exhibitor) wish Modular Exhibition Stands Ltd to project manage the stand on the install days on your (or the exhibitor's) behalf – POA, venue dependent.
12 - ARTWORK, DESIGN, PROJECT MAN, WEB WORK / PROOFING
ARTWORK Hourly Rate - £40 /hr - min half hour charged.
ARTWORK 8 hr Day Rate - £300 (8 hrs 09:00 hrs to 17:30 hrs).
DESIGN Hourly Rate - £45 /hr - min half hour charged.
DESIGN 8 hr Day Rate - £340 (8 hrs 09:00 hrs to 17:30 hrs).
PROJECT MANAGEMENT Hourly Rate - £50 /hr - min half hour charged. PROJECT MANAGEMENT 8 hr Day Rate - £360 (8 hrs 09:00 hrs to 17:30 hrs).
WEB WORK Hourly Rate - £30 /hr - min half hour charged (layout changes, text amends).
WEB WORK Four-page site - £225 (all copy / logos & images supplied).
WEB WORK Additional site pages - £55 each (all copy / logos & images supplied).
1 2 MONTHS WEBSITE HOSTING RATES
.1 SITE RATE hosted including one webmail account - £105 annual payment (excludes initial domain name purchase).
2-5 SITES RATE hosted including three webmail accounts - £225.00 annual payment per site. (Excludes initial domain names purchase).
12.1 Proofs of all work may be submitted for customer's approval and 'Contractor' shall incur no liability for any errors not corrected by the customer in proofs so submitted. Additional charges shall be made for any additional proofs that are required because of alterations required by the customer. When style, type or layout is left to the 'Contractor' discretion, any subsequent changes to such style, type or layout required by the 'Customer' shall be subject to additional charges on a time and materials basis.
12.2 The "Contractor' will do their best to spot errors in 'Customer' supplied 'Ready to Print Files' but cannot be held responsible for such errors that have been included within 'supplied files which the "Contractor' understands as files being ready to print from.
12.3 Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and anything else whatsoever prepared, developed or created by the 'Contractor' shall vest in and belong to the 'Contractor'. The 'Contractor' may use any artwork, images or printing produced by itself for the purposes of promoting itself, it shall be the 'Customers' responsibility to supply written notice that this is not permitted with their specific items. The 'Customer' shall be responsible for obtaining all necessary authorities and consents to reproduce pictures, artwork, photographs, copyright text and/or any other reproducible materials ("Materials") prior to instructing the 'Contractor' to reproduce the same. The 'Customer' shall indemnify and hold the 'Contractor' and its agents and representatives harmless against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim) that the reproduction of the 'Materials' by the 'Contractor' infringes the intellectual property or other rights of any third party or misuses the confidential information of a third party.
12.4 Where The 'Customer' has engaged in design or artwork services only with the 'Contractor', no up-front fee is due but full invoice payment will be due no later than fourteen days after the project's invoice issue date. However, all new 'Customers' agree to pay 65% of their first quoted project total up front as a deposit, for the Contractor to proceed, as no trading history exists between the Customer and The Contractor. All designs are copyrighted to the Contractor and are wholly owned by the 'Contractor' until such time as all monies owed for that project have been received as clear funds. At this point only, the Customer shall be deemed to owner of such designs / artwork unless written retention of ownership has been issued by the Contractor.
12.5 Unless negotiated and agreed in writing, the copyrights of general artwork, commissioned artwork, illustrations, website design, programming and copy belong to the Contractor. If you supply us with material, it is your responsibility to obtain all necessary copyrights for its use, and we the Contractor assume that you possess these. In such cases, the copyright belongs to you. By signing this agreement, you agree to indemnify the Contractor from any claim which arises regarding the use of material with which you supply us. We reserve the right to use any artwork or printing we produce for the purposes of promoting our services unless you request otherwise in writing.
12.6 The 'Contractor' reserves the right not to print any matter deemed illegal, libellous, or offensive, or which may be an infringement of the proprietary or other rights of any third party. This agreement indemnifies the Contractor in respect of any claims, costs and expenses arising out of any libellous matter or any infringement of copyright, patent, design or of any other proprietary or personal rights contained in any material printed for the 'Customer'. The indemnity shall extend to any amounts paid on a lawyer's advice in settlement of any claim.
12.7 The 'Contractor' accepts no liability whatsoever for consequential or third-party losses, resulting in a delay in delivery howsoever caused.
12.8 The Contractor accepts no liability whatsoever for financial loss or loss of earnings arising from products or services provided by the 'Contractor'.
12.9 The Contractor accepts no responsibility if we are unable to carry out any provision of the contract for any reason beyond our control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the Customer may, by written notice to the 'Contractor', elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
12.10 The Contractor shall not be liable for any loss to the customer arising from delay in transit caused by circumstances beyond the 'Contractor's' control. The invoice the Contractor sends you should be itemised, showing the cost of the design and research process, as well as the production itself. Supplying The 'Contractor' with suitable material will, therefore, reduce the time spent on design and, thereby, the final charge. VAT is charged at the current Customs & Excise rates and according to current regulations, irrespective of whether it is included in a price quotation.
12.11 All jobs put on hold or cancelled by The Client during production will be invoiced at current stage and materials. This invoice must be paid in full together with any VAT that falls due accordingly.
12.12 If the Client has been provided with a proof, The 'Client' agrees to the design and contents of the printed/pdf document as depicted on the proof. By approval via email, you absolve the Contractor of all liability for any errors, omissions or discrepancies which may be present on the proof. Once the final proof if supplied, the Customer may not be able to make any changes to the final product, nor are you able to hold The 'Contractor' responsible for anything you are unhappy with. The 'Contractors' standard Terms & Conditions revokes your right to take any kind of action against the Contractor for any aspect of the work with which the Customer may later be dissatisfied with. If the finished product is as discussed / specified to the 'Client' and is consistent with the proof if supplied, the 'Customer' must pay in full for the work. This fact applies whether you later take issue with any aspect of the product. These terms are final and non-negotiable.
12.13 Every effort will be made to obtain the best possible colour reproduction on the 'Customers' proofs but because of the nature of the processes involved, the 'Contractor' cannot guarantee an exact match in colour or texture between any materials with which The 'Customer' may supply The 'Contractor' with, and the printed article. Our budget business cards do not have a guaranteed specification. The 'Contractor' reserves the right to vary stock or quality as either we see fit, or circumstances/availability dictate. If the exact specification is important, the project must be notified as / ordered as a 'bespoke project' which may carry higher than normal charges.
13 - FREIGHTING SERVICES:
13.1 Please note that any current overseas freighting quotes do NOT include any customs clearance charges should there be any. ATA Carnet document is now required moving forward adding more time to freighted projects. Therefore, freight collection dates may be one or two weeks sooner than before. Our freighting quotes exclude; Insurance, preparation of ATA Carnet, demurrage, large arrival surcharge (if incurred), customs exam (if incurred), airport storage (if incurred), additional local in country charges, forklift for stand assembly/dismantle, provision of labour, stand dressing, stamp duty, duties and taxes of goods remaining in country, permanent customs clearance charges, change in details / requirements.
13.2 Modular Exhibition Stands Ltd do not mark up any freighting costs. The cost we received based on our 'estimated' number of shipping crates, their 'estimated' sizes and weights, is passed on at cost to the 'Customer'. In return it is expected that the 'Customer' pay the freighting company's invoices on or before their due dates to avoid stand deliveires being held up / not collected.
13.3 The freighting 'Contract' is therefore directly between the Freighting Company and the 'Customer / Exhibitor'.
13.4 As only estimates of freighted quantities, sizes and weights can be gievn to obtain quoted, theu costs can only be confirmed by the Freighting COmpany once they have the items in their possession. Therefore 'Customers / Exhibitor' must be aware that estimated freighting costs oth rise or indeed fall depending on the final items collected..
14 - ALL RISK INSURANCE COVER:
14.1 Please note that our hired goods are transported and handled at the owner's risk and that they are not automatically insured. We may insist that you arrange and pay for your own 'All Risk' insurance policy to cover replacement costs of our hired goods from the date of collection, covering their time onsite at the venue and the return journey time back to our premises in the UK. As the owner of the hired exhibition goods, it is our responsibility to ensure that our goods have sufficient insurance coverage. Please liaise with your own insurance company to see if our goods are covered / can be added to an existing policy or whether they can be included for a nominal fee.
15 - THE EFFECTS OF BREXIT:
15.1 Brexit has increased both the shipping time required and the costs of; Import Duties, ATA Carnet Documents, Customs Documentation Charges, Import Documentation Charges, Customs Clearance Charge. For many locations, there may be the need for additional transportation time and costs, plus Goods-In Transit insurance requirements, additional vehicle or driver travel costs and restrictions - we 'the Contractor' will pass these costs on to the client with an additional 15% flat rate service charge.
16 - COVID 19 / POTENTIAL FUTURE PANDEMICS:
16.1 Modular Exhibition Stands Limited cannot and will not be held accountable for any delays in freighting services or install crew arrival delays caused by or indirectly by COVID, any future pandemics or force majeure, including any delays outside of our control affecting air travel, ferry crossings or Eurotunnel departures. Travel restrictions or any quarantine regulations being imposed, are dictated by in-country Governments and may well be local law. All incurred costs due to imposed quarantine regulations, such as, but not exclusively limited to, accommodation, transfers, testing charges, daily labour, and subsistence rates etc, will be chargeable at cost to the client, once these costs have been confirmed, you will be notified of any extra charges, which will be issued to you on a separate invoice.
INFORMATION WE MAY STORE ABOUT YOU
We may collect and process the following data about you:
• Information that you provide by filling in forms on our site, www.modularexhibitionstands.co.uk.co.uk (“our site”). This may include information provided at the time of receiving any future newsletters (not in place currently), subscribing to any online services or ordering options we may off in the future (not in place currently), posting material or requesting further services. We may also ask you for information when you report a problem to us via email, social media or by phone.
• If you contact us, we may keep a record of that correspondence, your name, your contact number and any information you supply us with such as email, address and bank account details if applicable.
• We may also ask you to complete surveys that we use for research purposes (not in place currently), although you do not have to respond to them should they be sent to you in the future.
TRANSMISSION OF DATA
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes, a simple email ‘consent form’ will be sent to you, for you to complete and return in order for us to do so. Should you not reply within one calendar month of receiving the consent form giving your consent, we will delete any information we may have collected at the point of contact.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in any potential interactive features of our service, when you choose to do so.
• To notify you about changes to our services in the future.
We may also use your data to provide you with information about services which may be of interest to you and we or they may contact you about these by email, post, social media or telephone. If you are an existing client (i.e. a client we have invoiced or provided concept designs and quotes to in the past), we will only contact you by electronic means with information about services similar to those which were the subject of a previous engagement by you.
If you are a new client, we will contact you by electronic means only if you have consented to this by requesting more information, a free stand or concept design or other information.
Again, a simple email ‘consent form’ will be sent to you, for you to complete and return in order for us to do so.
Should you not reply within one calendar month of receiving the consent form giving your consent, we will delete any information we may have collected at the point of contact If you do NOT want us to use your data in this way, please contact us via an official email communication to email@example.com specifically requesting that we delete your information, this may take up to one calendar month from the point of your email receipt.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our company, as defined in section 1159 of the UK Companies Act 2006.
We currently do not sell / trade of sure any of your information which we may have stored. However we may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
YOUR RIGHTS / HOW TO REQUEST DATA DELETION
You have the right to ask us not to process or store your personal data for marketing purposes. You must however send us an official email communication to firstname.lastname@example.org specifically requesting that we delete your information, this may take up to one calendar month from the point of your email receipt.
We will usually inform you (before collecting your data) if we intend to use your data for such purposes via text at the base of email communications. You can exercise your right to prevent such processing by checking certain boxes on the forms we may use to collect any personal data.
You can also exercise the right at any time by contacting us via email. Our web sites may from time to time, contain links to and from the websites of third partners and affiliates. If you follow a link to any of these websites out and away from our website domain, please note that these third party websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies carefully before submitting any personal data to these third party websites as we do not accept any responsibility or liability for these policies.
ACCESS TO YOUR INFORMATION
The 2018 GDPR Act gives you the right to access the information we may hold about you as an individual. Your right of access your own information can be exercised in accordance with the 2018 GDPR Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
50% OFF SUB-FLOOR HIRE OR CARPETS DIRECT TO FLOOR... This promotion was actived at the end of January 2024 and will run until the end of March 2024 unless we decide to deactive the offer sooner.
The 50% discount is only for customers who engage our full exhibition stand service list, which must include; hardware hire, graphic production for that stand, installation and dismantle service at any UK exhibition venue plus either sub-floor hire with a floor covdring or carpet direct to hall floor.
Projects that we quote for that are only to supply on hire sub-flooring with floor covering OR carpet only to hall floors are excluded from this offer.
The 50% discount only applies to the sub-floor with covering OR the carpet dirsct to hall floor elelment of your quotation. None of the other services will be discounted.
To claim this offer you must accept the supplied design and quotation, you must also supply us with an official purchase order for the full project's value excluding the sub-floor or carpet cost and your specific 75%, 85% or 100% pre-payment for this amount must also be received no later than the due date shown on our quote - the qualifying period for receipt of your purchase order and of your pre-payment for this offer is between 01 February or 31 March 2024 only.
Our balance invoice for the hardware, graphics and install / dismantle aspects of the project, will be issued the day after installtion has been completed and will be due no later than 14 days from the invoice date as our T&C's.
A separate invoice will be issued for the sub-floor with covering OR carpet direct to hall floor cost and will have the 50% discount applied. This invoice is also due for payment no later than 14 days from the invoice date as our T&C's.
We reserve the right to amend, alter or deactivate this offer withoiut notice. This offer can not be used in conjunction with any other offer.